Terms and Conditions

Certain items appear on the Denix website which cannot for legal reasons be sent to person(s) under the age of 18 years. Credit and debit cards such as Visa, MasterCard and Switch etc can be issued to under 18's so we need to verify the age of the purchaser before the item is despatched. In most cases we can do this without the need to contact you however to ensure this is accomplished with minimal delay please email proof of age to sales@denix.co.uk and quote your order number. Proof can be in the form of driving licence, passport etc.

Please be aware that falsifying the age declaration on the order form is a serious legal offence and should we determine you are under legal age to purchase items from this site at any time, we will prosecute to the fullest extent of the law.

By agreeing to the terms and conditions you are aged 18 or over on the date of purchase.

Payment must be made in full before an order is despatched. We accept the following methods of payment via the website. Should you have a problem with payment on the website please contact us via telephone on 08081648031 during office hours (9am-5pm, Monday to Thursday, 9am-4pm Friday) and we can process your order using our office payment terminal.

The listing of an item does not necessarily imply the article is currently in stock.

Denix reserve the right to alter prices and specifications without notice. Denix reserve the right to refuse sale of goods if it feels necessary.

We require an email address with every order so we can send you an order confirmation, tracking details from Parcelforce or to contact you should there be a problem with your order. From time to time when we are feeling generous we would also like to send you information about our sales or promotional code in which you can receive discounts from us. We do not sell our mailing list to 3rd parties and you will be able to unsubscribe from any emails.

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