You should find the answers to all your questions here but should you need more help or advice then please don't hesitate to contact us via any of the following methods. We'd be pleased to hear from you.

  • Telephone us on: 0808 164 8031
  • Email us on: sales@denix.co.uk
  • Or use the contact us form on the website.
  • Our Customer Service hours are:
    Monday - Thursday 9:00am - 5:00pm
    Friday 9:00am - 4:00pm
    Saturday & Sunday CLOSED


What are your delivery charges?

Subject to the foregoing, our standard delivery service will despatch orders within 3 days of your order being placed. Orders placed using our Selected Day Delivery will be despatched to arrive on the selected day. Should you require our enhanced delivery service, a member of our home deliveries team will phone you within one working day to arrange your delivery.

Postage Calculator

  • GB Mainland Standard Delivery (Door delivery with a standard UK delivery company e.g. UPS
    • Charge £7.95
    • All orders over £50 will qualify for FREE STANDARD DELIVERY
    • Standard Delivery upgrades available:
      • Selected Day Delivery, including Next Day: £12.95
      • Saturday Delivery: + £19.95

Scottish Highlands & Islands £12.95
Rest of the UK £13.95 (Isle of Man, Northern Ireland & Channel Islands)

Saturday Delivery £19.95 (where service is available)

International Destinations*

  • Republic of Ireland, Belgium, Netherlands & Luxembourg £15.95
  • Denmark, France, Germany & Monaco £15.95
  • Italy & Spain £27.95
  • Corsica, Greece & Portugal £29.95
  • Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, Switzerland £36.95
  • Bulgaria, Canary Islands and Gibraltar £46.95
  • Estonia, Latvia, Malta, Romania & Turkey £69.95 

All other countries not mentioned on the list above will need to Contact us for a delivery quote before purchasing.

For all other countries please Contact Denix for a delivery quote before purchasing.

*Please note should a consignment be over 30kg in physical or volumetric weight we may have to make alternative shipping arrangements which may be more expensive. We will contact you as soon as possible to discuss options and advise. If you have any queries regarding shipping charges please contact us before placing your order.

Please be aware charges will apply for return deliveries resulting from cancellation so please fully consider the information in this section.

How long does delivery take?

Most items ship on a trackable 24 hr/next working day service. Sometimes shipments slightly further afield such as Northern Ireland, Isle of Man, Channel Islands and Scottish Highlands and Islands will take slightly longer and may take upto 48-72 hours dependant on location. All European orders are sent via UPS Road Services which may take several days.

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