Delivery
Denix Delivery Dates & Information
Denix Interiors ship items within the UK via Parcelforce. Most items ship on a trackable 24 hr/next working day service. Sometimes shipments slightly further afield such as Northern Ireland, Isle of Man, Channel Islands and Scottish Highlands and Islands will take slightly longer and may take upto 48-72 hours dependant on location. All European orders are sent via Euro 48 service. Beyond Europe we use the International Scheduled service. We may use alternative carriers if we need to depending on the volume of parcels to be sent.
We regret that once an order has been despatched and into the hands of the couriers the delivery time is beyond our control and subject to local conditions therefore timescales can not be 100%guaranteed. It is important that you supply us with a correct/valid email address with every order and where possible a mobile phone number. Carriers will send out tracking information to email addresses or mobile devices. Each carrier offers different services Parcelforce will email or send text messages 90 minutes before delivery is to be made.
Please note certain products such as large furniture items or those consisting of a large amount of glass (such as items in the Mirrored Furniture ranges) maybe be sent via an alternative carrier and therefore not available for next day delivery. As carriers have differing size and weight restrictions some items maybe too big to send to certain regions of the UK and overseas. If we find that shipping an item to your postcode provides a logisitcal issue then we do reserve the right to cancel the order but we will only do this after discussing all the options with you.
Our carriers will only deliver a product to your door step. The delivery service does not include moving an item upstairs or into other internal or external rooms. They do not provide an unpacking service and will not remove packaging. For shipments including large items your goods may arrive on a pallet so you will need to ensure that you have some assistance to help you unload the item.
If you wish to have a 2 man delivery service with convenient times and handling options we can arrange this however we would be looking at around £75 for GB Mainland, this is an approximation. Please contact for details.
If you wish to have an item delivered on a Saturday please select the Saturday delivery option. You will be charged an additional fee for this. Sunday deliveries are currently being trialled by carrier companies in limited areas. We will roll this out when possible. Please note, not every delivery depot offers weekend services so we may find that a weekend delivery may not be an option.
All orders received by 3pm on a Monday to Friday will ship that day. Orders placed on a Friday will be delivered on the Monday which is the next working day). Orders received after 3pm will be processed the next working day.
Postage Calculator
- UK Mainland £4.99 - FREE if the order is over £50.00 (Next working day service)
- Scottish Highlands & Islands £12.95
- Rest of the UK £13.95 (Isle of Man, Northern Ireland & Channel Islands)
Saturday Delivery £12.00 (where service is available)
International Destinations*
- Republic of Ireland, Belgium, Netherlands & Luxembourg £15.95
- Denmark, France, Germany & Monaco £15.95
- Italy & Spain £27.95
- Corsica, Greece & Portugal £29.95
- Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, Switzerland £36.95
- Bulgaria, Canary Islands and Gibraltar £46.95
- Estonia, Latvia, Malta, Romania & Turkey £69.95
All other countries not mentioned on the list above will need to Contact Denix for a delivery quote before purchasing.
*Please note should a shipment be over 30kg's in physical or volumetric weight we may have to make alternative shipping arrangements which may alter the shipping charges. We will contact you as soon as possible to discuss options and advise. If you have any queries regarding shipping charges please contact us before placing your order.
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